Terms of service

Last Updated: August 2026

Welcome to the GRACE official website (the “Site”). By accessing or using this Site, you agree to be bound by these Terms of Service. If you do not agree, please do not use the Site.

1. Service Description

This Site is operated by GRACE and sells smartphone screen protectors, cases, charging accessories, and other 3C electronic products. We reserve the right to modify, suspend, or terminate any part of the service at any time without prior notice.

2. Accounts and Orders

You must provide accurate and complete information when placing an order.
Once an order is confirmed, a purchase contract is formed.
We reserve the right to cancel any order that appears fraudulent, suspicious, or due to stock unavailability.

3. Pricing and Payment

All prices are displayed in Japanese Yen (JPY) and include applicable taxes unless otherwise stated.
Prices are subject to change without notice. The final price is the one shown at the time of checkout.
Payment must be made using the methods available on the Site.

4. Shipping and Risk of Loss

Risk of loss or damage passes to you upon shipment of the products.
Delivery times are estimates only. We are not responsible for delays caused by logistics, weather, or force majeure events.

5. Returns and Exchanges

You may return unopened and unused products within 7 days of receipt.
Defective products may be replaced or refunded within the warranty period.
Return shipping costs are generally borne by the customer, except in cases of product defects.
Please refer to our Return Policy for full details.

6. Intellectual Property

All content on this Site (including text, images, designs, and trademarks) is owned by GRACE or its licensors. Unauthorized reproduction or commercial use is prohibited.

7. Disclaimer of Liability

We strive to ensure the accuracy of information on the Site but do not guarantee it is error-free.
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of this Site or our products.
Damage caused by improper use or installation by the customer is not covered under warranty.

8. Privacy

Your personal information is handled in accordance with our Privacy Policy.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of Japan. Any disputes shall be submitted to the exclusive jurisdiction of the courts located in the area of our company headquarters.

10. Changes to the Terms

We may update these Terms at any time. The revised Terms will become effective upon posting on this Site. Continued use of the Site constitutes acceptance of the updated Terms.

If you have any questions, please contact us through the “Contact Us” page.

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